Hoarder cleanouts, handled with care.

A hoarder cleanout is not a regular cleanout

Hoarding disorder is a recognized mental health condition. A house full of accumulated items isn't a cleaning failure — it's the result of years, often decades, of an internal struggle that the person living there is acutely aware of. The shame of having strangers see the home is, for many, the hardest part of getting help.

That's why how we work matters as much as what we do. We've cleaned out homes with paths through the rooms, homes where the floor hadn't been seen in years, homes where there were genuine biohazards. None of those families needed judgment. They needed someone competent, calm, and respectful.

How we approach the work

Every hoarder cleanout is different, but they share a common rhythm:

• Start with one room. Usually we begin with whichever room is the highest priority for the resident — often the bathroom or a path-clearing focus for safety. Completing one room creates momentum and proves the rest is possible.
• Sort with the resident if they want to be there. Or not, if they don't. Some clients want to oversee every decision; some need to be away from the property while we work and trust us with general guidelines.
• Move slowly when needed. If sorting is taking longer than expected, we don't push. We pause, take breaks, come back another day. The work doesn't have a deadline unless one's been set by an outside party (landlord, court, family).
• Document carefully. Anything that looks important — papers, photographs, letters, sentimental items — goes into a dedicated "Keep / Review Later" container. Family members and the resident can go through these later, calmly, without the pressure of the active cleanout.

Who typically calls

• Adult children stepping in to help a parent whose hoarding has become a safety risk.
• The resident themselves, often after a triggering event (fall, fire risk, code violation, landlord notice) gave them the push to act.
• Family members of someone who's recently passed, faced with the hoarded contents of an estate.
• Social workers and case managers coordinating support for an at-risk adult.
• Landlords or property managers after a tenant has moved out or been evicted.

Pricing & timeline

Hoarder cleanouts are the most variable in our pricing. They range from $2,500 to $15,000+ depending on:

• Total volume of contents (we measure by truckloads — average hoarder home is 4-12 truckloads)
• Presence of biohazards (animal waste, mold, urine/feces, expired food)
• How much sorting vs. straight hauling the resident wants
• Whether structural cleanup (carpet removal, deep cleaning) is needed after

We always start with a private on-site walkthrough to give you an accurate price. Pace can be days or weeks — we adjust to what works for the household.