Privacy Policy

This Privacy Policy explains how Bentonville Cleanout Pros, operated by SkyVault Digital LLC ("we", "us"), collects, uses and shares information when you visit bentonvillecleanouts.com, call us, text us or submit a form.

Information we collect

• Information you give us: your name, phone number, email address, property town, the service you're asking about, property details, your timeline and any message you send.
• Website chat: if you use the chat window on our site, we receive your name, phone number, email and the messages you send. Replies may continue by text message if you agree to it.
• Call and text records: when you call or text (479) 391-3917, our phone and CRM system records the phone number, date, time and length of the call, and the content of text messages. Calls may be recorded for quality and training purposes.
• Website usage: our site and its embedded form may use cookies and similar technologies to understand how the site is used and which page a request came from.

How we use information

We use your information to respond to your inquiry, schedule walkthroughs and estimates, send the service-related messages you've agreed to receive, keep records of requests, and improve our website and service.

How we share information

• Service providers: your request may be shared with independent local cleanout providers so they can quote and perform the work. See our Referral Marketing Disclosure.
• Vendors who help us operate: for example, our CRM, form, chat, phone and website hosting providers, only as needed to provide those services.
• Legal reasons: when required by law or to protect our rights.

Mobile information is never shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent are not shared with anyone except the vendors needed to deliver the messages.

Your choices

• Text messages: reply STOP to any message to opt out, or HELP for help. See our SMS Terms.
• Email and phone: ask us to stop contacting you at [email protected] or (479) 391-3917.
• Access or deletion: email us to request a copy of, or deletion of, the information we hold about you, subject to legal record-keeping requirements.
• Cookies: you can block or delete cookies in your browser settings.

Data security and retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.

Children's privacy

This site is not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy. The "Last updated" date shows when it last changed.

Contact

SkyVault Digital LLC, Bella Vista, AR · [email protected] · (479) 391-3917